Last Updated: October 2026

Privacy Policy

Notice: This is a standard operational draft for Velora Cabs passenger booking services. TODO: owner to complete formal legal review with legal counsel.

1. Introduction

Velora Cabs ("we", "us", or "our") is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines what information we collect when you use our website (https://www.veloracabs.in) or book a cab via phone or WhatsApp, and how that information is utilized.

2. Information We Collect

When you book a cab or request a fare quote with Velora Cabs, we collect only necessary travel details, including:

Your name and contact phone number.
Pickup address, destination, travel dates, and scheduled departure times.
Optional travel preferences, passenger count, and luggage specifications.

3. How We Use Your Information

We use your information exclusively to:

Confirm your cab reservation and dispatch the assigned driver to your doorstep.
Provide real-time WhatsApp updates, driver contact cards, and vehicle registration details.
Respond promptly to your customer support inquiries and feedback.

4. Data Protection & Sharing

We do not sell, rent, or trade your personal information to third-party marketing companies. Your contact details and pickup coordinates are shared only with the assigned professional driver solely for coordinating your booked ride.

5. Contact Us

If you have questions about our privacy practices, please contact us at veloracabs07@gmail.com or call our Bhavnagar office at +91 87803 11279.