Cancellation & Refund Policy

1. Cancellation Windows & Requests

We understand that travel plans can change unexpectedly due to meeting reschedules, flight cancellations, or personal emergencies. You may request a cancellation or reschedule by contacting our dispatch team via phone (+91 87803 11279) or WhatsApp.

• Advance Cancellations (6+ Hours Before Pickup): Cancellations notified at least 6 hours prior to the scheduled departure time are processed with zero cancellation charges .
• Late Cancellations (Under 3 Hours Before Pickup): If a cancellation is requested after the driver has already been dispatched or is en route to your doorstep, a nominal vehicle mobilization fee may apply to compensate the chauffeur .

2. Rescheduling Your Journey

If you need to adjust your departure time or shift your travel date, please notify us as early as possible. We make every reasonable effort to accommodate revised timings at no additional rescheduling fee, subject to vehicle availability.

3. Refunds & Advance Payments

Where advance booking deposits have been paid for outstation or multi-day journeys, eligible refunds are processed back to the original payment source within 3 to 5 business days .

4. How to Request Help

For immediate cancellation support, please reach out directly: